Shipping policy

All orders will be processed within 1‑3 business days after payment confirmation. Processing does not include weekends or public holidays. We are not responsible for delivery delays caused by holidays, carrier backlog or force‑majeure events.

We provide worldwide shipping service. Delivery time varies by destination:

Once your order ships, you will receive an email with tracking number so you can track your package online.

Shipping cost will be calculated and displayed at checkout, based on destination and total weight of your order. We may offer free‑shipping promotions from time to time according to store rules.

For international shipments: Import duties, taxes and customs clearance fees are the responsibility of the recipient. These charges are not covered by our store. Please check your local customs policy before placing an order. We cannot refund orders refused due to customs charges.

Please monitor your tracking status. If your package shows delivered but you have not received it, please contact us within 14 days of delivered status. We will assist you to file a claim with shipping carrier. If goods arrive damaged, please send us clear photos of package and damaged items within 7 days upon receipt for further support.

Please double‑check your shipping address before completing payment. If you need to modify address after order submission, contact us immediately. We cannot guarantee address change once the parcel has been dispatched.

If you have any questions about shipping, please reach out: Email: dental.climbs‑1d@icloud.com Phone: +1 912‑826‑6918 Address: 707 Union Dr